This policy is effective from 28/06/2009.
We are now complying with the new GDPR 2018 rules and regulations and have clearly set out how this affects us and 'you' our client. This will become fully functional from the 25th May 2018. When signing up to our newsletter, you will need to sign up via the 'home page' of the crimsoncatz.com website. Should we be in communication with you via email or over the phone, you will need to email firstname.lastname@example.org with your email address, first-name and surname and permission for us to add you to the newsletter database. Our newsletter also has an opt out/unsubscribe option which has been there since we started in 2009 and is still applicable should you change your mind.
Health questionnaires which hold your data will only be used when you, 'our client' are taking part in the required treatment or physical activity hosted by Crimson Catz. Data on paper and on any form of peripherals not shared with any third party and is secured safely via a fireproof safe and also via password protection.
Your access to your data: You have the right to your own data - what we hold and how we use it. To obtain this information, please email email@example.com and please allow 14 days for your result which will come in a simple word document format via email or via post depending on how you have contacted us. You will then have a choice whether you wish for us to delete your information and if on paper, to do this securely. We do not charge for this service, however, should your request not be within the time mentioned, but earlier, then we will be allowed to charge accordingly. Again, you will need to email firstname.lastname@example.org or write to "Crimson Catz, 15 Lonsdale Close, Luton, Beds England. LU3 2ND" in terms of deleting or correcting your information. If you feel that we're not being fair, you can contact the ico office via https://ico.org.uk So how do you know that we have your data? You will have been contacted before the 25th May 2018 if you receive our newsletters and we would have asked you to either unsubscribe or email us to keep yourself on our mailing list - otherwise we will delete your information securely.
If you have had any therapies or fitness sessions before May 25th 2018, it would mean that we will still hold your data. Every completed form has been consented by you via your signature and printed name. Should you no longer wish to have therapies or fitness sessions with us and would like us to destroy your data effectively, - please refer to paragraph, 'Your access to your data'.
Social prescription clients, please be aware that your information is shared with the navigators you have been referred to. The information will only ever include your initials and NOT your full name and again, all information is kept securely as mentioned above. The organisation involved will also be required to follow GDPR 2018 rules and regulations.
We do not hold, nor do we collect your online payment details. However, in terms of our coaching programmes, the 'agreement' form will require your card details, but this will not be held by 'Stripe' or 'Square' which is the payment processor we will be using, so we will not be held accountable for anything that goes wrong on their side of business. Also, please see the info below.
What we collect. We may collect the following information: name and job title contact information including email address demographic information such as postcode, preferences and interests Crimson Catz other information relevant to customer surveys and/or offers What we do with the information we gather. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping.
We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes.
We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests. Your details will never be passed onto a third party without your permission and as mentioned, your data will never be sold on. Security. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.