The policy has been written in terms of the
updates we have received via the health and wellness sectors. ‘You’
‘your’ being and belonging to the client and ‘me’ being the
therapist in charge at the time and ‘We’ being
management/owners.
Please understand that the following guidelines are to be adhered
to and once ‘you’ have ticked the box, it means that ‘you’, the
client have read and agreed to the policy and procedure and are not
in the likelihood of putting yours or the therapist’s health at
risk.
The government have outlined the following: - and at this moment in
time, should ‘you’ have any of the following and until there
further notice, ‘you’ will not be able to undergo any physical
therapy treatments in person, online sessions for certain therapies
will be available.
1.1 - People at high risk / clinically extremely vulnerable
should have received a letter from the NHS and they include
those:
- Undergoing chemotherapy / treatment for cancer and those
that can affect the immune system i.e. immunotherapy,
- Undergoing intense course of radiotherapy for
lung cancer
- Who have had an organ transplant
- Who have blood or bone marrow cancer i.e.
leukaemia
- Who have had a bone marrow or stem cell
transplant within 6 months, or currently taking immunosuppressant
medication
- Whose Doctor has told them they have a severe
lung condition i.e. cystic fibrosis or severe asthma/COPD
- Who have a condition or are on medication which
means they have a very high risk of getting infections i.e. sickle
cell, high doses of steroids
- Who have a serious heart condition and are
pregnant.
1.2 - People at moderate risk / clinically vulnerable
include those who:
- Are 70 years or older
- Are Pregnant
- Have a lung condition (not severe i.e. asthma,
emphysema)
- Have heart disease i.e. heart failure
- Have chronic kidney disease
- Have liver disease i.e. hepatitis
- Have a condition affecting the brain or nerves
i.e. Parkinson’s, multiple sclerosis
- Have a condition that means they have a high
risk of getting infections
- Are taking medicine that can affect the immune
system (i.e. low doses of steroid’s)
- Are very obese (BMI 40+)
1.3 - What are we doing to ensure that our clients are not put at
risk?
- We have put together a health questionnaire
which needs to be completed by the client every single time a
therapy is booked. The process is easy as this will be online
via ‘Schedule ‘Your’ Appointment’.
- Changes made to the environment including the
cleaning procedures.
- There will be a 30 minute gap between clients to
ensure that thorough cleaning takes place, this includes the
general highest standards which have always taken place – However,
we include all door handles, surfaces which have been touched, the
therapy couch will be disinfected before the next client arrives as
there will be no fabric/heated fabrics on the couch.
- Hands are sanitised before and after each client
and during the session, should the ‘therapist’ or ‘you’ the
‘client’ touch the face or blow the nose.
- ‘Your’ hands are sanitised before entering the
property and prior to leaving the property.
- ‘You’ can supply hand sanitiser, otherwise, we
will have our own available for ‘you’ to use.
1.4 - Changes made to the expectations of the clients
include
- ‘You’ must wear a face mask unless you are medically unable
to.
- ‘You’ are allowed to bring in ‘your’ own water
if you wish to.
Online therapies and coaching will continue as ‘we’ have been doing
during the partial lockdown.
‘We’ will be wearing PPE, this will include the wearing of a face
mask/face shield, and an apron.
The apron and the face shield will be cleansed between client
appointments.
Ultimately, they state the order for donning PPE
is-
1) Hand hygiene
2) Apron
3) Mask/Face Shield
4) Goggles (if using)
5) Gloves
And the order for doffing your PPE is-
1) Gloves
2) Hand hygiene
3) Apron
4) Goggles (if using)
5) Hand hygiene
6) Mask
7) Hand
hygiene
1.5. So, protocol will look like this:-
a) Bookings will take place online, however
quarterly monthly bookings will be booked verbally as usual – ‘you’
will be emailed a COVID -19 health questionnaire, this is to be
completed and emailed to prior to each session. Payments will
take place online, however, where this is not possible, cash will
be accepted, and paperwork will be kept online as ‘you’ will be
able to add your own e-signature as a jpeg.
b) The ‘therapist’ will call or text you the day
before, questioning ‘your’ welfare. If there is any change in
‘your’ health, please let the ‘therapist’ know and have the
appointment re-arranged. Permission to work on your glutes (butt)
should ‘you’ have chosen the ‘RAPID NR’ treatment has been added to
the COVID-19 health questionnaire.
c) The ‘therapist’ will be wearing a face
shield/mask and apron when ‘you’ are greeted at the front door and
hands will be sanitised.
d) ‘You’ must wear a face mask, unless medically
unable to. The mask has to be removed before the
treatment. You will need to put this into your bag and put the face
mask back on after the treatment.
e) Upon entering the home, ‘you’ will have your
hands sanitised with our or ‘your’ own sanitiser.
f) Walk through as usual with or without ‘your’
own bottle of water if preferred.
g) When ‘you’ get to the salon, the towels will
already be on the couch, so depending on the therapy, ‘you’ will be
advised as to what to do next. There are no towels required where
the 'Rapid NR treatment is concerned.
h) After the therapy session, you can pop your
face mask back on if you choose to and you will be able to wash
your hands in the cloakroom before leaving or you can use anti-bac
liquid. All handles will already be cleansed before, but they
will also be cleansed afterwards alongside a thorough cleanse prior
to the next client. The room is ventilated before and after 'you',
the client leaves the therapy room.
Please be aware that the policy and procedures are constantly
evolving, so it’s important to read the policy and procedures each
time you book.
Thank you for understanding, we're looking forward to getting back
to 'normal' at some point, but in the meantime, we have to follow
protocol to keep everyone safe.
We warmly welcome you
to Crimson Catz, we hope you
find what you're looking for, otherwise feel free to contact us
with your enquires.
Anita Amarissa 07887937070, Sunita Johal 07786088126
or email catz@crimsoncatz.com
Crimson Catz and Cycotic Catz are registered trademarks. The website is a copyright of Crimson Catz 2009.